Change password

Change password by current password

1. Go to My Settings and click “My Password Settings”

click “My Password Settings”


2. Click the pencil icon to edit

click edit


3. Enter the original password and then your new password in the next field. Re-enter your new password for verification. Click “Save”

Enter the original password and then your new password


A message will pop up if your password has been changed successfully

 message will pop up if your password has been changed successfully

Change password by digital certificate

Your digital certificate must be already attached to your account

1. Log into MyGovHK on a desktop computer


2. Go to My Settings and click “My Password Settings”

click “My Password Settings”


3. Click the pencil icon to edit

Click Edit


4. Choose “by a valid digital certificate attached in your account.” and click “Confirm”

Choose “by a valid digital certificate attached in your account.” and click “Confirm”


5. Choose the storage media of your digital certificate

Choose the storage media of your digital certificate

  • Enter the certificate media information and then your new password in the next field. Re-enter your new password for verification. Click “Submit”

Enter the certificate media information and then your new password in the next field. Re-enter your new password for verification. Click “Submit”


A message will pop up if your password has been changed successfully

A message will pop up if your password has been changed successfully


Back http://www.personalised.gov.hk/content/en/instructions/demo_index.htm

Last revision date: May 2015