Register for a new account

1. Click “Create Account” on the login page

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2. Scroll down and read the “Terms of Use for MyGovHK” carefully

• Check the box of “I have read and agree to the above Terms of Use (including the Privacy Policy, Disclaimer and Copyright)” to accept the terms

 

• Identify the visual code or listen to the audio clip. Enter the code and then click “Continue” for authentication

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3. Create your unique username here
You’ll use it to log into your account in the future

 

• Create your password with at least 8 characters

 

For security reasons, you are advised to use a password of either moderate or strong password strength
Some online services can only be accessed with a strong password and Safe Password Management enforced

• Enter your personal information
• Pick a secret question and set the answer

It is important for you to choose a secret question & answer which can be easily remembered because they provide you with a second level of security in cases like password retrieval

• Once you have finished, click “Continue”

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4. Check the information carefully, and then click “Confirm”

• If you need to amend the information, click the pencil icon to edit

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5. A confirmation email, which contains an activation code as shown, will be sent to you

• If you have provided your mobile number in the registration process, you will also receive another set of activation code by SMS

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